Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 28 Dec 2019 19:45:12 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Yes hi there I want ur help           11:34 PM, 28th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:34 PM, 28th Dec                     User                             11:35 PM, 28th Dec                     User                             11:35 PM, 28th Dec                     User                    There is two travel cot I want one but my card is expire n i have to go for vacation  I dnt have to order online can u please tell is this cot is available in shop           11:37 PM, 28th Dec                     User                    If it is available tou tell me in which shop i can find it           11:38 PM, 28th Dec                   Apoorv                   We sincerely apologize however, please note store and online 
 platform are separate. We do not have information regarding the store stock, you can however check with a nearby store directly.

You can find details of all the nearby stores here: https://www.babyshopstores.com/sa/en/storelocator           11:39 PM, 28th Dec                     User                    Ohhh ok can u please me that can i order here n collect it for store n pay there           11:40 PM, 28th Dec                     User                    Coz my card is expired           11:40 PM, 28th Dec                   Mohammad                   The click and collect feature is prepaid feature. The Cash on delivery option is only available in Home Delivery orders at this time. Also, as I can check from the images that you have shared, this item is not eligible for click and collect.           11:42 PM, 28th Dec                   Mohammad                   I would advise you to please check with a nearby store from the link shared above directly.           11:43 PM, 28th Dec                   Mohammad                   Is there anything else I can help you with?           11:43 PM, 28th Dec                  
  Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:44 PM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/374005