Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Dec 2019 18:13:40 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Helloo           09:51 PM, 28th Dec                     User                    I made online shopping on 25 dec from centre point but I dnt get me confirmation mail or message           09:52 PM, 28th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:58 PM, 28th Dec                   Mohammad                   Can you please share your order number or registered email address.           09:58 PM, 28th Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           10:02 PM, 28th Dec                     User                    [email-masked]           10:03 PM, 28th Dec                     User                    I dnt get any confirmation mail, mesaage how can 
 I gv u order number           10:03 PM, 28th Dec                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           10:03 PM, 28th Dec                     User                    Ok           10:04 PM, 28th Dec                     User                             10:05 PM, 28th Dec                     User                    Dis is the payment details           10:05 PM, 28th Dec                     User                    Hellooo           10:07 PM, 28th Dec                   Mohammad                   Mobile number  please           10:08 PM, 28th Dec                     User                    0552173921           10:09 PM, 28th Dec                   Mohammad                   We  apologies  for  that  your order didn't  pass  through  so  try to  pay  using another channels or  cache on delivery           10:12 PM, 28th Dec                     User                    Helooo           10:12 PM, 28th Dec               
     Mohammad                   Is there anything else I can help you with?           10:12 PM, 28th Dec                     User                    So hw vl I get refund           10:12 PM, 28th Dec                   Mohammad                   Yes  within  5-10  days           10:13 PM, 28th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           10:13 PM, 28th Dec                     User                    Ok           10:13 PM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/373853