Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Dec 2019 23:08:35 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I didn’t order anything but where did I leave credit balance           02:59 AM, 25th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:01 AM, 25th Dec                     User                    What is the solution ????           03:05 AM, 25th Dec                   Mohammad                   We'd like to confirm you that order has not been placed successfully as the payment from your PayPal card used has been unsuccessful.

Please note that the transaction has only been authorized and not captured. 

If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           03:05 AM, 25th Dec                   Mohammad                   Is there anything else I can help you with?           03:06 AM, 25th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:08 AM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/366621