Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Dec 2019 17:27:00 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:20 PM, 23rd Dec                   Bot                   Hi again!           09:20 PM, 23rd Dec                     User                    Please initiate refund for my order           09:20 PM, 23rd Dec                     User                    Order No - 7664652032           09:20 PM, 23rd Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:21 PM, 23rd Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           09:22 PM, 23rd Dec                   Mohammad                   As we can  see your order didn't  collect it yet           09:24 PM, 23rd Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we sti
 ll connected?           09:26 PM, 23rd Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:26 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/363739