Subject: Ticket Assigned - Conversation with Galloping Bicycle
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 23 Dec 2019 00:09:34 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Bicycle Galloping  Bicycle                    Sorry i didntfint option of return item in order history           03:41 AM, 23nd Dec                   Mohammad                   OK  give me  the name  of  items wish  you want return           03:42 AM, 23nd Dec                   Mohammad                   *which           03:43 AM, 23nd Dec                   Mohammad                   W apologies for  that    we  will escalate your  issue  to   technical  team  to  update  status   then  you can  make return  request from your end           03:46 AM, 23nd Dec                     Galloping  Bicycle                             03:46 AM, 23nd Dec                     Galloping  Bicycle                             03:47 AM, 23nd Dec                     Galloping  Bicycle                    THisTHis jumbper           03:47 AM, 23nd Dec                     Galloping  Bicycle                             03:48 AM, 23nd Dec                   Mohammad                   We request you to kindly let us know that you have recived the or not?           03:48 AM, 23nd Dec                   Mohammad                   Are we still connected?           03:50 AM, 23nd Dec                     Galloping  Bicycle                    TheseThese 33 jackets           03:50 AM, 23nd Dec                   Mohammad                   Mam, please let us know that you have recived this order or not?           03:51 AM, 23nd Dec                     Galloping  Bicycle                    II recereceived yestereceived yesterday           03:51 AM, 23nd Dec                   Mohammad                   Thank you for your prompt reply.           03:51 AM, 23nd Dec                   Mohammad                   Please give us a moment to escalate this case.           03:52 AM, 23nd Dec                     Galloping  Bicycle                    Sorry my phone got hanged and typing issue           03:53 AM, 23nd Dec                     Galloping  Bicycle                    I want to return these 3 jackets n jumper bcz these are large enough for my baby           03:56 AM, 23nd Dec                   Mohammad                   Thank you for your prompt reply, we have escalated this case to our concern team and as the status gets changed to delivered after that you can mark return request from your end.           03:57 AM, 23nd Dec                     Galloping  Bicycle                    Ok           03:57 AM, 23nd Dec                   Mohammad                   Is there anything else I can help you with?            03:58 AM, 23nd Dec                     Galloping  Bicycle                    Should i have to return all items with these?           03:58 AM, 23nd Dec                   Mohammad                   No, the items in which you are facing issue that only you need to return.           03:59 AM, 23nd Dec                     Galloping  Bicycle                    Ok thanks alot for helping me           04:00 AM, 23rd Dec                     Galloping  Bicycle                    Why my babyshop app not showing chat option?           04:00 AM, 23rd Dec                   Mohammad                   Is was great experience to to having in touch with you.           04:00 AM, 23rd Dec                   Mohammad                   We request you to kindly uninstall the application and reinstall it.           04:01 AM, 23rd Dec                   Mohammad                   If the issue is not been resolved then you need to contact on the email.           04:01 AM, 23rd Dec                     Galloping  Bicycle                    Ok if i uninstall then wht aboit my order history will it be deleted??           04:02 AM, 23rd Dec                   Mohammad                   No mam it will not be deleted.           04:03 AM, 23rd Dec                     Galloping  Bicycle                    Ok thank you           04:06 AM, 23rd Dec                   Mohammad                   Is there anything else I can help you with?            04:07 AM, 23rd Dec                     Galloping  Bicycle                    No thanks alot           04:09 AM, 23rd Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           04:09 AM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/361639