Subject: Ticket Assigned - Conversation with Galloping Bicycle
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 22 Dec 2019 23:36:28 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Bicycle Galloping  Bicycle                    I m in ksa           03:29 AM, 23nd Dec                     Galloping  Bicycle                    Jeddah           03:29 AM, 23nd Dec                     Galloping  Bicycle                    Sorry           03:29 AM, 23nd Dec                     Galloping  Bicycle                    Wht can i do now           03:29 AM, 23nd Dec                   Mohammad                   by   mistake  ksa  also  same           03:32 AM, 23nd Dec                     Galloping  Bicycle                    Ok but ksa site dnt showing chat option i just checked           03:33 AM, 23nd Dec                   Mohammad                   In the meantime, an exchange is not available at ​https://www.babyshopstores.com/ . You can return online purchases through the below three channels:

· You can contact our customer support team on ((800-1111027)‎ )‎   to book a return and to be notified of the refund amount based on our return policy.  · You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.
· You can now drop off your return to any (BABYSHOP) store across the KSA .
 
Here’s what you need to do.
 
· Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (BABYSHOP) store in the  KSA.
· Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.
· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.
 
Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           03:33 AM, 23nd Dec                     Galloping  Bicycle                    Ok thank you           03:35 AM, 23nd Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:36 AM, 23nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/361623