Subject: Ticket Assigned - Conversation with Squeaking Grapes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Dec 2019 19:33:20 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Squeaking Grapes Squeaking Grapes                    Hello           11:20 PM, 22nd Dec                   Bot                   أهلا مرة أخرى!           11:20 PM, 22nd Dec                     Squeaking Grapes                    Hello           11:21 PM, 22nd Dec                   Bot                   أهلا مرة أخرى!           11:21 PM, 22nd Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:21 PM, 22nd Dec                     Squeaking Grapes                    My one item on my order automatically canceled           11:21 PM, 22nd Dec                     Squeaking Grapes                    Can you replace it?           11:21 PM, 22nd Dec                     Squeaking Grapes                    With the same but the black one           11:22 PM, 22nd Dec                   Mohammad                   We apologises for that we can't do that from our side           11:22 PM, 22nd Dec                   Mohammad                   Is there anything else I can help you with?           11:22 PM, 22nd Dec                     Squeaking Grapes                    Why           11:23 PM, 22nd Dec                     Squeaking Grapes                    But your team canceled it not me           11:23 PM, 22nd Dec                   Mohammad                   May be it's out stock           11:24 PM, 22nd Dec                     Squeaking Grapes                    You dont have contact to who was canceled my iyen           11:24 PM, 22nd Dec                   Mohammad                   Can you please share your order number           11:24 PM, 22nd Dec                     Squeaking Grapes                    6457845791           11:25 PM, 22nd Dec                     Squeaking Grapes                    The white crochet top i didn't canceled that one           11:25 PM, 22nd Dec                     Squeaking Grapes                    Your team canceled that one           11:26 PM, 22nd Dec                     Squeaking Grapes                    There is available BLACK CROCHET TOP can you replace that for the one that you're team canceled           11:27 PM, 22nd Dec                     Squeaking Grapes                    You there????!?           11:28 PM, 22nd Dec                   Mohammad                   Yes they cancelled this item 160784982 because was damaged we  didn't  annoying you by return request           11:29 PM, 22nd Dec                   Mohammad                   Is there anything else I can help you with?           11:30 PM, 22nd Dec                     Squeaking Grapes                    There is available same that one the black one can you replace that           11:30 PM, 22nd Dec                     Squeaking Grapes                    Do you understand me?           11:32 PM, 22nd Dec                   Mohammad                   No  we can't do  that from  our  side           11:32 PM, 22nd Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:32 PM, 22nd Dec                     Squeaking Grapes                    Why no           11:33 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/361340