Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Dec 2019 16:57:33 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I have cancelled the order due to duplication.  Please update me about my payment           08:48 PM, 22nd Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           08:48 PM, 22nd Dec                   Mohammad                   Can you please share your order number           08:48 PM, 22nd Dec                     User                    6457734002           08:51 PM, 22nd Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           08:51 PM, 22nd Dec                     User                    Ok           08:51 PM, 22nd Dec                   Mohammad                   Your  order has been cancelled  successfully  and  refund  has been  processed from our side  on 22/12/19 12
 :57 and will be  in  your account within  5-10 days           08:53 PM, 22nd Dec                   Mohammad                   Is there anything else I can help you with?           08:53 PM, 22nd Dec                     User                    Ok           08:57 PM, 22nd Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           08:57 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/361088