Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Dec 2019 00:38:04 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:25 AM, 20th Dec                   Bot                   Hi again!           04:25 AM, 20th Dec                     User                    do you place this order           04:25 AM, 20th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:28 AM, 20th Dec                     User                    Hi, can you please me if any order placed?  
           04:30 AM, 20th Dec                     User                    Can you notify me           04:30 AM, 20th Dec                   Mohammad                   Please share registered  email id or mobile number           04:31 AM, 20th Dec                     User                    0562100771           04:31 AM, 20th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           04:31 AM, 20th Dec                     User                    Ok           04:31 AM, 20th Dec                   Mohammad                   Hi  Nour Kawash We apologies your order not  placed  please try to pay using another channels or cache on delivery           04:34 AM, 20th Dec                   Mohammad                   Is there anything else I can help you with?           04:34 AM, 20th Dec                     User                    So you can’t take money from the card           04:35 AM, 20th Dec                   Mohammad                   Yes           04:35 AM, 20th Dec                   Mohammad                   technical issue from the bank           04:35 AM, 20th Dec                   Mohammad                   the amount doesn't released to our side so  it's failed           04:36 AM, 20th Dec                   Mohammad                   Is there anything else I can help you with?           04:36 AM, 20th Dec                     User                    Have error from the pay online           04:37 AM, 20th Dec                   Mohammad                   Yes try to  use another card or cache on delivery           04:37 AM, 20th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           04:37 AM, 20th Dec                     User                    I will try later           04:37 AM, 20th Dec                     User                    thank you           04:38 AM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/355934