Subject: Ticket Assigned - Conversation with mohammed riyas parammal
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 19 Dec 2019 23:19:24 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed riyas parammal mohammed riyas parammal                    Hello           03:06 AM, 20th Dec                   Bot                   أهلا مرة أخرى!           03:06 AM, 20th Dec                     mohammed riyas parammal                    Can you check one order number please           03:06 AM, 20th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:08 AM, 20th Dec                   Mohammad                   Can you please share your order number           03:08 AM, 20th Dec                     mohammed riyas parammal                    Ok just one minute           03:08 AM, 20th Dec                     mohammed riyas parammal                    6456343542           03:10 AM, 20th Dec                     mohammed riyas parammal                    This is my order number           03:10 AM, 20th Dec                     mohammed riyas parammal                    I ordered 10 December           03:10 AM, 20th Dec                     mohammed riyas parammal                    I didn’t receive my order why..???           03:10 AM, 20th Dec                     mohammed riyas parammal                    It’s too late           03:10 AM, 20th Dec                     mohammed riyas parammal                    They said it will take 3 to 5 days           03:10 AM, 20th Dec                     mohammed riyas parammal                    Now 9 days left           03:11 AM, 20th Dec                     mohammed riyas parammal                    Why your service is too late           03:11 AM, 20th Dec                   Mohammad                   We  apologies  for that  delay  we  will  escalate  your  issue to  the carrier to  deliver  your order ASAP           03:11 AM, 20th Dec                   Mohammad                   Y ou can  track it from  here  https://tracking.shipadelivery.com/?bc=S000345497236           03:11 AM, 20th Dec                   Mohammad                   Is there anything else I can help you with?           03:11 AM, 20th Dec                     mohammed riyas parammal                    I checked already...they didn’t pickup my items           03:13 AM, 20th Dec                   Mohammad                   Pickup Completed-Scheduled11/12/2019 11:20:27 AM           03:13 AM, 20th Dec                     mohammed riyas parammal                    I want to the reason for delay now           03:13 AM, 20th Dec                     mohammed riyas parammal                    Then why they didn’t delivered my items...???           03:14 AM, 20th Dec                     mohammed riyas parammal                    This is too much bad experience           03:15 AM, 20th Dec                   Mohammad                   it's not  from  our side delay  from the carrier shipa so  we will escalate your issue after close chat directly           03:15 AM, 20th Dec                   Mohammad                   We understand how disappointed you are.
We are really sorry to have this kind of bad experience.           03:15 AM, 20th Dec                     mohammed riyas parammal                    This is your responsibility...not my responsibility...           03:16 AM, 20th Dec                   Mohammad                   Be sure we work on it  i will close chat  to raise your compliant           03:17 AM, 20th Dec                   Mohammad                   please share your mobile number           03:18 AM, 20th Dec                     mohammed riyas parammal                    Don’t say not side your delay, the shipa when the items they delivered until that day your responsibility           03:18 AM, 20th Dec                     mohammed riyas parammal                    0506474184           03:18 AM, 20th Dec                   Mohammad                   can you check here https://tracking.shipadelivery.com/?bc=S000345497236           03:18 AM, 20th Dec                     mohammed riyas parammal                    I need my item today must...           03:18 AM, 20th Dec                   Mohammad                   OK will do   the needful           03:19 AM, 20th Dec                     mohammed riyas parammal                    Ok           03:19 AM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/355901