Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Dec 2019 21:08:30 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI WHY i AM HAVING PROBLEM TO REDEEM MY GIFT CARD?           12:43 AM, 20th Dec                     User                    R U THERE?           12:47 AM, 20th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:51 AM, 20th Dec                   Mohammad                   share number of  your gift card and  picture           12:53 AM, 20th Dec                     User                    sure           12:55 AM, 20th Dec                     User                    15716 84992 11182 14696 36709           12:56 AM, 20th Dec                   Mohammad                   And  pin           12:57 AM, 20th Dec                   Mohammad                   4  digits           12:57 AM, 20th Dec                     User                             12:57 AM, 20th Dec                     User                    4483           12:57 AM, 20th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           12:59 AM, 20th Dec                     User                    sure           12:59 AM, 20th Dec                   Mohammad                   As we can  see it's working  properly  1571684992111821469636709           01:01 AM, 20th Dec                   Mohammad                   1571684992111821469636709           01:01 AM, 20th Dec                   Mohammad                            01:01 AM, 20th Dec                     User                    then y m not able to place order           01:01 AM, 20th Dec                     User                    its showing that u r unable to redeem gift card           01:02 AM, 20th Dec                     User                    15716 94992 11182 13891 71100           01:02 AM, 20th Dec                     User                    4101           01:03 AM, 20th Dec                   Mohammad                   Could you please try clearing the cookies and cache of your browser and then try making a purchase? See if that helps.            01:03 AM, 20th Dec                     User                    m aslo using this card as well           01:03 AM, 20th Dec                     User                    sure           01:03 AM, 20th Dec                   Mohammad                            01:04 AM, 20th Dec                     User                    ??           01:05 AM, 20th Dec                   Mohammad                   try  to use this code 1571684992111821469636709 without  space           01:05 AM, 20th Dec                   Mohammad                   Is there anything else I can help you with?           01:07 AM, 20th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           01:08 AM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/355790