Subject: Ticket Assigned - Conversation with Bouncing Pen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Dec 2019 16:57:51 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bouncing Pen Bouncing Pen                    Hello           08:40 PM, 19th Dec                   Bot                   أهلا مرة أخرى!           08:40 PM, 19th Dec                     Bouncing Pen                    Hello           08:40 PM, 19th Dec                   Bot                   أهلا مرة أخرى!           08:40 PM, 19th Dec                     Bouncing Pen                    Still no one contact me for the order of 6452571223 ... I I was waiting  long           08:42 PM, 19th Dec                     Bouncing Pen                    long more than expected           08:42 PM, 19th Dec                     Bouncing Pen                    hello           08:43 PM, 19th Dec                   Bot                   أهلا مرة أخرى!           08:43 PM, 19th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           08:45 PM, 19th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           08:45 PM, 19th Dec                   Mohammad                   Hi  Addis We apologies for  that  delay  your  issue has been  escalated  to the concern  team to  ship it  ASAP           08:47 PM, 19th Dec                     Bouncing Pen                    I know than since Nov .... I heard that ...           08:47 PM, 19th Dec                     Bouncing Pen                    before three days I was contact with super visor Shuna ... she told me soon I will get the items . We had a deal           08:48 PM, 19th Dec                   Mohammad                   Be sure we work on it and we will escalate it now to management           08:48 PM, 19th Dec                     Bouncing Pen                    I don’t have extra time ... I am going to vacation           08:49 PM, 19th Dec                     Bouncing Pen                    From where you bring the items ... local or not ?           08:49 PM, 19th Dec                   Mohammad                   Give us some time to  contact with  management within  1-   days you  will get solution           08:49 PM, 19th Dec                     Bouncing Pen                    After I left the country it will be difficult to get back that items or refund...plus I bought it for vacation           08:50 PM, 19th Dec                   Mohammad                   You want to   get refund           08:51 PM, 19th Dec                     Bouncing Pen                    I need the materials           08:51 PM, 19th Dec                   Mohammad                   Ok will inform you ASAP           08:51 PM, 19th Dec                   Mohammad                   [email-masked]  TO  THIS  EMAIL           08:52 PM, 19th Dec                     Bouncing Pen                    Ya that is mine           08:52 PM, 19th Dec                     Bouncing Pen                    What do u think ... am I wrong ? Purchasing with your company?           08:52 PM, 19th Dec                     Bouncing Pen                    Ha ha           08:53 PM, 19th Dec                     Bouncing Pen                    They have my email and my phone numbers sinc e the beginning but no one assistant try to contact with me the details....just I am the one pushing the situation           08:54 PM, 19th Dec                     Bouncing Pen                    and time gone ... and I lost my patient           08:54 PM, 19th Dec                   Mohammad                   WE WILL CLOSE CHAT  NOW TO  CONTACT  WITH  CONCERN  TEAM           08:55 PM, 19th Dec                   Mohammad                   We understand how disappointed you are.
We are really sorry to have this kind of bad experience.           08:55 PM, 19th Dec                     Bouncing Pen                    Well tomorrow your office will be closed , so how can you solve it           08:57 PM, 19th Dec                   Mohammad                   No  issue will  contact them  now           08:57 PM, 19th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           08:57 PM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/355447