Subject: New Reply Received - Conversation with Wriggly Football
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 Dec 2019 12:31:47 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  Conversation with Wriggly  Football  Ticket comment <div>Dear Tawfik,<br>
<br>
We have attempted the delivery from our side, the problem was with the contact number being invalid. We have updated the details from our side and we will arrange for another delivery accordingly. <br>
<br>
Keep in mind that the information we have on our system is the same information shared by your side.
</div>
<div>Best regards,<br>
Omran Al Shishani<br>
Customer Care<br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
M: 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>19/12/2019 3:03 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#353806] - Conversation with Wriggly Football<br>
<br>
<br>
 
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<div dir="ltr">​<span style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Hi Team,</span>
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<br>
Subject : Update Contact Details<br>
<br>
Problem Statement – Late Delivery Please arrange to deliver ASAP customer chasing us .<br>
Tracking ID – S000312832864<br>
<strong>Assistance Required – The Customer number​ 0533907407</strong>
</div>

<div dir="ltr" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Address:"الرياض  حي المصيف شارع الامين البدراني   منزل  رقم  10"<br>
Please update us about the delay in delivery and arrange a delivery ASAP.<br>
<br>
Regards,</div>

<div>Tawfik </div>
</div>
</div>

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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 19 Dec at 2:54 AM <span class="separator">, User &lt;[email-masked]&gt; wrote: </span>

<table style="margin-left:auto;margin-right:auto">
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		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Wriggly Football</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/football.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>السلام</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">02:35 AM, 19th Dec</div>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Wriggly Football</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/football.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>6455135305</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">02:35 AM, 19th Dec</div>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Wriggly Football</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/football.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>ابي استفسر عن هالطلب</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">02:35 AM, 19th Dec</div>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>مرحبا  معك  محمدتوفيق</div>
		</div>

		<div style="color:#999999;font-size:11px">02:37 AM, 19th Dec</div>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>لحظة من فضلك حتى يتم فحص الحالة</div>
		</div>

		<div style="color:#999999;font-size:11px">02:37 AM, 19th Dec</div>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>لقد تم فقد العنوان والبيانات</div>
		</div>

		<div style="color:#999999;font-size:11px">02:38 AM, 19th Dec</div>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>الرجاء تزويدنا بالعنوان كامل ورقم الجوال المتاح لنعطية شريك النقل</div>
		</div>

		<div style="color:#999999;font-size:11px">02:38 AM, 19th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>ويمكنك تتبعة من هنا للتفاصيل اكثر <a href="https://tracking.shipadelivery.com/?bc=S000312832864" rel="noreferrer">https://tracking.shipadelivery.com/?bc=S000312832864</a>
</div>
		</div>

		<div style="color:#999999;font-size:11px">02:38 AM, 19th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>هل  مازلت  معنا </div>
		</div>

		<div style="color:#999999;font-size:11px">02:42 AM, 19th Dec</div>
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		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Wriggly Football</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/football.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>ايوا</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">02:46 AM, 19th Dec</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Wriggly Football</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/football.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>كيف فقدتوا البيانات!</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">02:47 AM, 19th Dec</div>
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		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Wriggly Football</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/football.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>حي المصيف شارع الامين البدراني</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">02:47 AM, 19th Dec</div>
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		<tr></tr>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Wriggly Football</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/football.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>منزل رقم 10</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">02:47 AM, 19th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>شريك النقل ليس من جهتنا</div>
		</div>

		<div style="color:#999999;font-size:11px">02:47 AM, 19th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>اسم المدينة</div>
		</div>

		<div style="color:#999999;font-size:11px">02:48 AM, 19th Dec</div>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Wriggly Football</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/football.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>الجوال: 0533907407</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">02:48 AM, 19th Dec</div>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Wriggly Football</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/football.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>مدينة الرياض</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">02:48 AM, 19th Dec</div>
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		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Wriggly Football</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/football.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>طيب ليش ماعطيتوني خبر صارلي ثلاث اسابيع بانتظار الطلب!!</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">02:49 AM, 19th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>سنعطي شريك النقل البيانات الجديدة للتوصيل نعتذر لك بسبب شريك النقل</div>
		</div>

		<div style="color:#999999;font-size:11px">02:51 AM, 19th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>هل لديك استفسار اخر يمكنني  ان  اساعدك  بة</div>
		</div>

		<div style="color:#999999;font-size:11px">02:51 AM, 19th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>كان من دواعي سروري مساعدتكم. </div>
		</div>

		<div style="color:#999999;font-size:11px">02:53 AM, 19th Dec</div>
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	<tbody>
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		<td style="text-align:center"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/open/conversation/296651688737243" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></td>
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</blockquote>
</div>
</div>
<br>
</div>
<div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/353806