Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 18 Dec 2019 19:02:30 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:57 PM, 18th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:57 PM, 18th Dec                     User                    Few days back I ordered 2 night pants and placed a return request for one           10:57 PM, 18th Dec                   Mohammad                   Can you please share your order number           10:58 PM, 18th Dec                     User                    It's almost more than a week now but I didn't get any response from your side           10:58 PM, 18th Dec                     User                    Yes           10:58 PM, 18th Dec                   Mohammad                   Can you please share your order number?           10:59 PM, 18th Dec                     User                
     9762791978           10:59 PM, 18th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           10:59 PM, 18th Dec                     User                    Sure           10:59 PM, 18th Dec                   Mohammad                   We apologies for  that  delay  we  will  escalate tour issue to  the carrier to  collect  it  ASAP  PLEASE share mobile number ?           11:01 PM, 18th Dec                     User                    +971507564527           11:01 PM, 18th Dec                   Mohammad                   Okay           11:01 PM, 18th Dec                   Mohammad                   Is there anything else I can help you with?           11:01 PM, 18th Dec                     User                    Not now... Thanks           11:02 PM, 18th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:02 PM, 18th Dec                      
                     View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/353521