Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 17 Dec 2019 20:34:40 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, I placed orders for 2 items in my basket, I got an error message but I was debited for my trails on 2 occasions. Can I know if my payments was received? Or otherwise.           12:30 AM, 18th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:30 AM, 18th Dec                   Mohammad                   Can you please share your order number or registered email address.           12:30 AM, 18th Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:33 AM, 18th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered qu
 ery.           12:34 AM, 18th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/351436