Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Dec 2019 01:23:03 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, I placed an order as a guest around 9pm under the name Tahseen Ahmed but haven’t received a confirmation email. I’d like to know if my order has been placed or not.           05:00 AM, 17th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:07 AM, 17th Dec                   Mohammad                   Can you please share your order number           05:07 AM, 17th Dec                     User                    I actually don’t know the order number. After I checked out and selected cash on delivery, wrote the address and all the other information required, I was informed that the order is placed along with the order number but I did not receive a confirmation email that usually has the order number           05:14 AM, 17th Dec                   Mohammad                   Can you please share your order number or registered email address.           05:14 AM, 17th Dec                     User                    [email-masked]           05:14 AM, 17th Dec                     User                    the email I used           05:15 AM, 17th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           05:15 AM, 17th Dec                     User                    Okay thank you!           05:15 AM, 17th Dec                   Mohammad                   Please we couldn't found any data registered by  this email  id  share mobile number \           05:16 AM, 17th Dec                     User                    0505100257           05:16 AM, 17th Dec                     User                    i ordered with the guest option           05:16 AM, 17th Dec                   Mohammad                   This  is  order number 6457063104           05:19 AM, 17th Dec                   Mohammad                   by  this name Tahseen           05:20 AM, 17th Dec                   Mohammad                   ?           05:20 AM, 17th Dec                     User                    Oh so my order has successfully been placed? Why did I not receive  an email?           05:20 AM, 17th Dec                     User                    Yes the name is Tahaeen Ahmed           05:20 AM, 17th Dec                   Mohammad                   Yes           05:20 AM, 17th Dec                     User                    Tahseen*           05:20 AM, 17th Dec                   Mohammad                   has  been placed successfully           05:20 AM, 17th Dec                     User                    okay thank you so much! Can I know how long it will take for the order to arrive?           05:20 AM, 17th Dec                   Mohammad                   it takes 4-5 days           05:21 AM, 17th Dec                   Mohammad                   Is there anything else I can help you with?           05:21 AM, 17th Dec                     User                    I was just wondering if I can get the order before the 22nd? :)           05:21 AM, 17th Dec                   Mohammad                   YES           05:22 AM, 17th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           05:22 AM, 17th Dec                     User                    Thank you for your time           05:22 AM, 17th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/349259