Subject: Ticket Assigned - Conversation with Scarlet Bottle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Dec 2019 20:48:39 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Scarlet  Bottle Scarlet  Bottle                    I received an email saying they are contacting me but my phone cannot be reach...but I never close my phone and didn’t receive any notification
can you try to call back again this is my number and the 2nd is my husband
0566285032 or my husband +971 50 546 43
My order is since DECEMBER 3 and  PAID ALREADY WHATS HAPPENING?           12:30 AM, 17th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:44 AM, 17th Dec                   Mohammad                   We have already  escalated your issue to  deliver ASAP           12:44 AM, 17th Dec                     Scarlet  Bottle                    I received an email saying they are contacting me but my phone cannot be reach...but I never close my phone and didn’t receive any notification
can you try to call back again this is my number and the 2nd is my husband
0566285032 or my husband +971 50 546 43
My order is since DECEMBER 3 and  PAID ALREADY WHATS HAPPENING?           12:44 AM, 17th Dec                     Scarlet  Bottle                    This is my order number           12:45 AM, 17th Dec                   Mohammad                   We have already escalated your issue to deliver  you r order ASAP           12:48 AM, 17th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           12:48 AM, 17th Dec                     Scarlet  Bottle                    CAN YOU GIVE ME THE COURIER NUMBER?i will follow it up myself and I want to know how I can refund my money in case?           12:48 AM, 17th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/349059