Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 16 Dec 2019 20:34:46 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:23 AM, 17th Dec                   Bot                   Hi again!           12:23 AM, 17th Dec                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:24 AM, 17th Dec                     User                    8364413209 about this order number, can they deliver it from 1pm onwards?           12:26 AM, 17th Dec                   Mohammad                   Please hold for a moment while I gather those details for you.           12:26 AM, 17th Dec                     User                    Okay           12:26 AM, 17th Dec                   Mohammad                   Hi  Kathleen  Your order  will be delivered within 1-2 days           12:28 AM, 17th Dec                   Mohammad                   Is there anything e
 lse I can help you with?           12:28 AM, 17th Dec                     User                    But the delivery timing, can they deliver it 1pm onwards?           12:29 AM, 17th Dec                   Mohammad                   Yes you can arrange the time you  want  when  the carrier call you           12:29 AM, 17th Dec                     User                    Usually when they call, the courier is already in the location           12:30 AM, 17th Dec                   Mohammad                   He will call  you  before delivery           12:34 AM, 17th Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           12:34 AM, 17th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/349042