Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jan 2020 19:39:55 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello maxfashion           11:29 PM, 29th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:30 PM, 29th Jan                     User                    I placed an order online today. I would like to know the status of my order. Order number is 9768796492           11:35 PM, 29th Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           11:35 PM, 29th Jan                     User                    Okay           11:36 PM, 29th Jan                     User                    After placing the order i received the following text message from maxfashion           11:36 PM, 29th Jan                     User                    Unfortunately your payment fo
 r your order did not go through. In case money is debited from your account, please contact your bank.           11:36 PM, 29th Jan                   Mohammad                   Hi  Ayisha Mubashira  did you receive any  message regarding cancellation           11:37 PM, 29th Jan                     User                    Not yet           11:37 PM, 29th Jan                   Mohammad                   Wait for some hours if you doesn't  receive second message that's  mean  your order placed successfully           11:37 PM, 29th Jan                     User                    But i have loss money from the account.           11:38 PM, 29th Jan                     User                    Okay.           11:38 PM, 29th Jan                   Mohammad                   on't worry  if you don't receive message you will get  your order           11:38 PM, 29th Jan                     User                    Okay sir           11:39 PM, 29th Jan                   Mohammad                  
  It was a pleasure assisting you. Thank you for shopping with us.           11:39 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/433188