Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jan 2020 20:14:25 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:05 AM, 28th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           12:05 AM, 28th Jan                     User                    I have order number           12:06 AM, 28th Jan                     User                    I received two items           12:07 AM, 28th Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           12:07 AM, 28th Jan                     User                    Ok           12:08 AM, 28th Jan                   Mohammad                   Hi  Nouman Khan AS I can  see yo  picked all item  what  is  the name of item  you didn't collect  it           12:09 AM, 28th Jan                     User                    In this order when I received items baby walker was missin           12:10 AM, 28th Jan                     User                    it was not in the package           12:10 AM, 28th Jan                     User                    R u there           12:12 AM, 28th Jan                   Mohammad                   Juniors Century Printed Baby Walker           12:12 AM, 28th Jan                     User                    yes           12:12 AM, 28th Jan                   Mohammad                   We will check  with store and inform  you           12:12 AM, 28th Jan                   Mohammad                   to  this  email  [email-masked]           12:12 AM, 28th Jan                   Mohammad                   Is there anything else I can help you with?           12:12 AM, 28th Jan                     User                    No thanks that’s all           12:13 AM, 28th Jan                     User                    when I should expect a reply           12:13 AM, 28th Jan                   Mohammad                   We  will  escalate your issue when the reply will inform you           12:14 AM, 28th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           12:14 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/426744