Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jan 2020 18:08:23 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:53 PM, 27th Jan                   Bot                   Hi again!           09:53 PM, 27th Jan                     User                    I ordered and paid .. but now I want to refund the money           09:54 PM, 27th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:57 PM, 27th Jan                   Mohammad                   Can you please share your order number           09:57 PM, 27th Jan                     User                    6461905795           10:01 PM, 27th Jan                     User                    It stills in the store           10:01 PM, 27th Jan                     User                    I paid online ..           10:02 PM, 27th Jan                   Mohammad                   Hi
   Suhailah  just collect  at  the same time make return  and get  refund           10:02 PM, 27th Jan                     User                    What I should do?           10:03 PM, 27th Jan                   Mohammad                   Receive it and ask  them  to  make return  then  you  will get  refund  to  your card           10:03 PM, 27th Jan                     User                    Where to make a return??           10:04 PM, 27th Jan                     User                    At the store?           10:04 PM, 27th Jan                     User                    Or online?           10:04 PM, 27th Jan                   Mohammad                   Yes  at   the store           10:05 PM, 27th Jan                     User                    Can I return it by a call?           10:06 PM, 27th Jan                     User                    Or I should go to the store?           10:06 PM, 27th Jan                   Mohammad                   Go  to  the store           10:06 
 PM, 27th Jan                   Mohammad                   to  collect  and return           10:06 PM, 27th Jan                   Mohammad                   Is there anything else I can help you with?           10:07 PM, 27th Jan                     User                    Ok .. thank u           10:07 PM, 27th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           10:08 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/426540