Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jan 2020 17:32:43 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:27 PM, 25th Jan                     User                    I have an Emaar gift card which I was told I could use online. Is that correct?           09:28 PM, 25th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:28 PM, 25th Jan                   Mohammad                   Use it when you pay There is a section " Do you have a gift  card "Click on it and enter the a gift  card and  pin  and apply in order to pay the amount from thea gift  card.           09:29 PM, 25th Jan                     User                    But it says enter 25 digit code. This one only has 16 digits?           09:30 PM, 25th Jan                   Mohammad                   This voucher not  a gift card           09:31 PM, 25th Jan  
                  Mohammad                   Use it when you pay There is a section " Do you have a promotional code "Click on it and enter the voucher code and apply in order to pay the amount from the voucher.           09:31 PM, 25th Jan                     User                    ok I will try. Thanks           09:32 PM, 25th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:32 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/422624