Subject: [JIRA] Sankar T mentioned you on REL-80748
From: "Sankar T (Jira)" <[email-masked]>
To: "mohammad.musaed" <[email-masked]>
Date: Mon, 20 Jan 2020 00:14:37 +0000

Sankar T *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-80748 Refund Processing 

Sankar T *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiZTY1ZjRkMTk5MjJhNDI2ZGI1OTI1MmJhNDI4MWRkMjciLCJwIjoiaiJ9 )

/

REL-80748 ( https://landmark.atlassian.net/browse/REL-80748?atlOrigin=eyJpIjoiZTY1ZjRkMTk5MjJhNDI2ZGI1OTI1MmJhNDI4MWRkMjciLCJwIjoiaiJ9 )

Refund Processing ( https://landmark.atlassian.net/browse/REL-80748?atlOrigin=eyJpIjoiZTY1ZjRkMTk5MjJhNDI2ZGI1OTI1MmJhNDI4MWRkMjciLCJwIjoiaiJ9 )
Sankar T 4:14 AM GST

HI mohammad.musaed ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5da70bbc1a43fe0ddbb46bf7 ) - Request you not to assign tickets directly to anyone. We have an SLA of 48 hours for each ticket. Please adhere to the process.Please explain the correct scenario to the customer so that they won't chase again and again.

Please get approval from WH to process this RMA.

Hi [email-masked] ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af6005818-a795-4a2c-b24e-320c1e31dd8f ) - Please intervene here.

View issue ( https://landmark.atlassian.net/browse/REL-80748?atlOrigin=eyJpIjoiZTY1ZjRkMTk5MjJhNDI2ZGI1OTI1MmJhNDI4MWRkMjciLCJwIjoiaiJ9 )

Get Jira notifications on your phone! Download the Jira Cloud app for Android ( https://play.google.com/store/apps/details?id=com.atlassian.android.jira.core&referrer=utm_source%3DNotificationLink%26utm_medium%3DEmail ) or iOS ( https://itunes.apple.com/app/apple-store/id1006972087?pt=696495&ct=EmailNotificationLink&mt=8 ).

Manage notifications ( https://landmark.atlassian.net/secure/ViewPersonalSettings.jspa#emailpreferences ) • Give feedback ( https://surveys.atlassian.com/jfe/form/SV_9X3zi1X4q1gKsqF ) • Privacy policy ( https://www.atlassian.com/legal/privacy-policy )