Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jan 2020 17:22:19 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I requested a return online but unfortunately nobody came to collect it.           09:05 PM, 19th Jan                     User                    i went to the store today to try and return it but they refused . They said it is more than 14 days but it is not. They told me to contact you .           09:06 PM, 19th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:06 PM, 19th Jan                     User                    I ordered on           09:06 PM, 19th Jan                   Mohammad                   Can you please share your order number           09:06 PM, 19th Jan                     User                    6459921732           09:07 PM, 19th Jan                     User                    ?           09:09 PM, 19th 
 Jan                     User                    hello?           09:11 PM, 19th Jan                     User                    are you checking the order ?           09:12 PM, 19th Jan                   Mohammad                   Yes           09:12 PM, 19th Jan                   Mohammad                   No  problem  kindly  give us  the name of items  we will make return  request  from  our side           09:13 PM, 19th Jan                     User                    juniors denim shorts with pocket detail, blue , 13-14years item number 1616161399           09:15 PM, 19th Jan                     User                    sorry item number is 161716139           09:15 PM, 19th Jan                   Mohammad                   Hi Nasima   return  request  has been created successfully  the carrier will come to  collect  within 2-3 days           09:20 PM, 19th Jan                   Mohammad                   Is there anything else I can help you with?           09:20 PM, 19th Jan    
                Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:22 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/412892