Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Jan 2020 22:03:14 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I ordered a baby dress  few days back still didn’t received any msg for pick up  and now I want to cancel my order how’s it possible ?           01:55 AM, 18th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:58 AM, 18th Jan                     User                    ?           01:58 AM, 18th Jan                   Mohammad                   Can you please share your order number           01:58 AM, 18th Jan                     User                    Oder number is 6460755821           01:59 AM, 18th Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           02:00 AM, 18th Jan                     User                    Ok           02:00 AM, 18th Jan                   Mohammad                   Not  possible to  cancel it  now from  our side wait  for few days you  will receive message to  collect  it  and if you  don't  need  it any  more tell them  to return  at  the same time           02:01 AM, 18th Jan                     User                    okay fine           02:02 AM, 18th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           02:02 AM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/409795