Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jan 2020 19:11:11 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:48 PM, 16th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:48 PM, 16th Jan                     User                    I am trying to make order however the 10% discount for DIB not added           10:49 PM, 16th Jan                   Mohammad                   Please can  you  share the link ads for discount 10%           10:50 PM, 16th Jan                     User                             10:52 PM, 16th Jan                   Mohammad                   I couldn't found any  10% discount           10:54 PM, 16th Jan                     User                    I am sorry what do you want to check there is 10 % discount for DIB payment through the app           10:55 PM, 16th Jan                   Mohammad 
                   if  there is discount  it's apply during payment           10:56 PM, 16th Jan                     User                    That is what I am trying to say           10:56 PM, 16th Jan                     User                    It has to be applied while paying but it is not           10:56 PM, 16th Jan                   Mohammad                   Can you please share your registered email address.           10:57 PM, 16th Jan                     User                    [email-masked]           10:57 PM, 16th Jan                   Mohammad                   We will check  with our team and update you           10:59 PM, 16th Jan                   Mohammad                   Is there anything else I can help you with?           10:59 PM, 16th Jan                     User                    When as items got out of stock           11:00 PM, 16th Jan                   Mohammad                   so  if you  want  make payment  now do  it  then will check if i
 t's will apply           11:01 PM, 16th Jan                     User                    Look I tried before in previous order when I am choosing the card message appear that discount is added for this card           11:02 PM, 16th Jan                     User                    Now when I choose to pay with the same card price are not changing           11:02 PM, 16th Jan                   Mohammad                   As I can check from the screenshot, the items are from Babyshop. The DIB promo is not valid for Babyshop items.           11:05 PM, 16th Jan                     User                             11:06 PM, 16th Jan                     User                    This Centerpoint application and mention clearly that 10% discount for all babyshop           11:07 PM, 16th Jan                   Mohammad                   Thank you for sharing the screenshot. As I can check on my end this promo is not valid on Babyshop. Please allow me some time to check with our team so we can upd
 ate you on the same asap.           11:08 PM, 16th Jan                     User                    Of course           11:08 PM, 16th Jan                   Mohammad                   Thank you. We will be in touch with you on [email-masked] to update you on the same.           11:09 PM, 16th Jan                   Mohammad                   Is there anything else I can help you with?           11:10 PM, 16th Jan                     User                    No thanks           11:10 PM, 16th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:10 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/408512