Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jan 2020 23:27:24 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           02:44 AM, 16th Jan                   Bot                   Hi again!           02:44 AM, 16th Jan                     User                    please tell me what is the difference between preemie size & xs size in baby clothing           02:45 AM, 16th Jan                     User                    which one is smaller           02:45 AM, 16th Jan                     User                    xs or preemie size?           02:46 AM, 16th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           02:47 AM, 16th Jan                   Mohammad                   You  can  find here           02:48 AM, 16th Jan                   Mohammad                            02:48 AM, 16th Jan                     User                    i s
 aw that already           02:48 AM, 16th Jan                   Mohammad                            02:48 AM, 16th Jan                     User                    but xs size not mentioned           02:48 AM, 16th Jan                     User                             02:49 AM, 16th Jan                     User                    see only 0-3 months size is mentioned           02:50 AM, 16th Jan                     User                    what about 0+ size & xs size           02:50 AM, 16th Jan                     User                             02:53 AM, 16th Jan                     User                    hello           02:59 AM, 16th Jan                     User                    ??           02:59 AM, 16th Jan                     User                    still waiting           03:04 AM, 16th Jan                   Mohammad                   Sizes lower than 43cm will come under 0+ and XS. However, I can try checking with our team for the same. Can you please share the link o
 f the item that you are trying to purchase and the age of the child.           03:07 AM, 16th Jan                   Mohammad                   Sorry for the delay, I was trying to check the sizes on the system.           03:08 AM, 16th Jan                     User                    i trying to purchase for my premature baby           03:09 AM, 16th Jan                     User                    baby is lowbirth weight           03:09 AM, 16th Jan                     User                    thats why i m looking for smaller sizes           03:09 AM, 16th Jan                     User                    please tell me which is the smallest ,,, xs or preemie           03:10 AM, 16th Jan                   Mohammad                   XS would be the smallest.           03:11 AM, 16th Jan                     User                    & preemi size?           03:11 AM, 16th Jan                   Mohammad                   I will need to check with our team for the preemie size. Can you pleas
 e share the link of the items with me that you are looking forward to purchasing.           03:13 AM, 16th Jan                     User                             03:16 AM, 16th Jan                   Mohammad                   Can you please share the link or name of the item?           03:18 AM, 16th Jan                     User                             03:22 AM, 16th Jan                     User                    these products i m trying to purchase           03:22 AM, 16th Jan                   Mohammad                   Thank you for sharing the image. Can you please help me with your email address so that I can share the exact sizes with you once I have heard back from our team.           03:23 AM, 16th Jan                     User                    ok           03:25 AM, 16th Jan                     User                    [email-masked]           03:25 AM, 16th Jan                     User                    i want info regarding xs size & premi size       
     03:26 AM, 16th Jan                     User                    which one is smallest           03:26 AM, 16th Jan                     User                    thanks           03:26 AM, 16th Jan                   Mohammad                   You're most welcome.           03:26 AM, 16th Jan                   Mohammad                   Is there anything else I can help you with?           03:26 AM, 16th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:27 AM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/407055