Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jan 2020 19:29:17 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:18 PM, 15th Jan                     User                    I can't click on click and collect option, the option for delivery is only selected           11:19 PM, 15th Jan                     User                             11:21 PM, 15th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:23 PM, 15th Jan                   Mohammad                   The click and collect feature is prepaid feature. The Cash on delivery option is only available in Home Delivery orders           11:23 PM, 15th Jan                     User                    Hi           11:23 PM, 15th Jan                     User                    I didn't select payment method           11:23 PM, 15th Jan                     User               
      When I press check out it's showing the window that I sent           11:24 PM, 15th Jan                     User                    And I want to select click and collect ...but it's not selecting...it didn't ask yet to select payment method           11:25 PM, 15th Jan                   Mohammad                   what is the name of item  you  want  to  purchase           11:25 PM, 15th Jan                     User                    Some kids clothes and toy... Why r u asking that? What's the relevance of that to the option of click and collect?           11:27 PM, 15th Jan                   Mohammad                   Some of  items  not eligible for click  and collect           11:28 PM, 15th Jan                     User                    Ok           11:28 PM, 15th Jan                     User                    Thanks           11:28 PM, 15th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:29 P
 M, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/406893