Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jan 2020 21:47:36 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    can I use my shukran acount gto pay online. I have 31 Saudi riyal. Can it be used online orders           01:24 AM, 14th Jan                     User                    if yes how and what should I do? the system is not asking me if I need to use shukran account or not           01:24 AM, 14th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:26 AM, 14th Jan                   Mohammad                   You will first need to create a CentrepointStores.com account.
If you already have a CentrepointStores.com account, link your Shukran membership card by clicking "Shukran" in the "My Account" menu.

Here's how you can pay using your own Shukrans:

Log in to your account at CentrepointStores.com.
The "Checkout Payment" indicator on the payment page will help you determine how many points you can spend.            01:27 AM, 14th Jan                     User                    I have an account but the payment page is not showing that.           01:29 AM, 14th Jan                   Mohammad                   Can you please share your registered email address.           01:29 AM, 14th Jan                     User                    Yesterday I received email from centrepoint telling me I have 31 riyals in my shukran card           01:30 AM, 14th Jan                   Mohammad                   Can you please share your registered email address.           01:30 AM, 14th Jan                     User                    [email-masked]           01:31 AM, 14th Jan                     User                    ??           01:34 AM, 14th Jan                   Mohammad                   As i can  see you  have  324 ( SAR 16.20 )           01:35 AM, 14th Jan                   Mohammad                   16.20 SAR           01:35 AM, 14th Jan                   Mohammad                   YOU   CAN  SPEND IT           01:35 AM, 14th Jan                   Mohammad                   Follow the above to spend it           01:36 AM, 14th Jan                     User                    عدد نقاط شكرنز في حسابك
637
ر.س 31.85	
1700  0000  5141  1171           01:36 AM, 14th Jan                     User                    I received this information yesterday           01:37 AM, 14th Jan                   Mohammad                   لحظة           01:40 AM, 14th Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           01:40 AM, 14th Jan                   Mohammad                   Hi  Fathia  i  couldn't  found  this  amount           01:42 AM, 14th Jan                   Mohammad                            01:43 AM, 14th Jan                   Mohammad                   Is there anything else I can help you with?           01:43 AM, 14th Jan                     User                    This message came from centerpoint. i copied it from the email           01:44 AM, 14th Jan                   Mohammad                   Yes the shukarn points will be added after you  receive this order 6460579096           01:45 AM, 14th Jan                     User                    ok           01:45 AM, 14th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           01:47 AM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/403420