Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jan 2020 19:51:40 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  
  The following message composed by you on ticket 391869 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Please call the customer manually to  collect  it  it's already  handed over to  your end