Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 11 Jan 2020 23:46:36 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:39 AM, 12th Jan                   Bot                   Hi again!           03:39 AM, 12th Jan                     User                    I want to cancel my ofdr           03:39 AM, 12th Jan                     User                    Order           03:39 AM, 12th Jan                     User                    ?           03:40 AM, 12th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:40 AM, 12th Jan                   Mohammad                   Can you please share your order number           03:40 AM, 12th Jan                     User                    Hi thank you           03:40 AM, 12th Jan                     User                    Sure one moment           03:40 AM, 12th Jan                     User                    9766990556           03:41 AM, 12th Jan                     User                    I want to cancel it           03:42 AM, 12th Jan                   Mohammad                   Regarding the cancellation of order 9766990556 you can refuse the shipment when the team contacts you for the delivery.            03:43 AM, 12th Jan                     User                    No           03:43 AM, 12th Jan                     User                    Because someone could pay in my house           03:43 AM, 12th Jan                     User                    so i need it cancelee           03:43 AM, 12th Jan                   Mohammad                   No  problem refuse to  receive it           03:43 AM, 12th Jan                     User                    I just told u now           03:44 AM, 12th Jan                   Mohammad                   it will be consider cancelled           03:44 AM, 12th Jan                     User                    that so many people here           03:44 AM, 12th Jan                     User                    so someone could pay acdidently           03:44 AM, 12th Jan                   Mohammad                   Just reject  it           03:44 AM, 12th Jan                     User                    You are not understanding what i said           03:44 AM, 12th Jan                     User                    ok           03:44 AM, 12th Jan                   Mohammad                   I can't cancel it from  my side now because it's now with carrier  so  the policy  for this  just reject  it           03:45 AM, 12th Jan                   Mohammad                   https://tracking.shipadelivery.com/?bc=S000432504497           03:45 AM, 12th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:46 AM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/400052