Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jan 2020 19:30:37 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I selected Apple Pay to pay to pay for the items selected. but I am not able to check-out           10:58 PM, 08th Jan                   Mohammad                   Hi, Thank you for contacting us. How may I help you?           11:00 PM, 08th Jan                   Mohammad                    Can you please provide the Order no.so that we can help you properly.           11:00 PM, 08th Jan                     User                    how can I pay for the items that I selected           11:00 PM, 08th Jan                     User                    the items are in my basket/cart           11:00 PM, 08th Jan                   Mohammad                   For the online shipping at XXXXXXXXX.com, we accept payments done by:
 
· Credit & debit cards - We accept either UAE-issued or International Visa/MasterCard credit or debit cards.
· Cash on Delivery - This payment option is available for most products on the website. However, orders including Major Appliances cannot avail of this payment option.
· PayPal
· Shukran points - All you need is a minimum balance of 200 points. At the Checkout page, you can use the Shukran points slider to calculate your discount.           11:03 PM, 08th Jan                     User                    I selected apple pay           11:04 PM, 08th Jan                     User                    now I am not able move forward           11:04 PM, 08th Jan                   Mohammad                   please share us with screenshot of the error           11:07 PM, 08th Jan                   Mohammad                   are you still connected           11:11 PM, 08th Jan                     User                    yes           11:14 PM, 08th Jan                     User                    pls wait           11:14 PM, 08th Jan                     User                    please see the screen shot           11:22 PM, 08th Jan                   Mohammad                   please delete the app and reinstall it again           11:24 PM, 08th Jan                     User                    which app           11:24 PM, 08th Jan                     User                    I am using Mac           11:25 PM, 08th Jan                   Mohammad                   are you ordering as guest or registered           11:25 PM, 08th Jan                     User                    and google chrome           11:25 PM, 08th Jan                     User                    registered           11:25 PM, 08th Jan                   Mohammad                   ok delete the application and reinstall again           11:26 PM, 08th Jan                     User                    chrome?           11:26 PM, 08th Jan                   Mohammad                   Please use the Centrepoint App or mobile browser. The feature to pay via Apple pay should appear when placing an order from the mobile device.           11:26 PM, 08th Jan                     User                    I am not using mobile device           11:27 PM, 08th Jan                     User                    I am using MacBook           11:27 PM, 08th Jan                   Mohammad                   Please use Mobile device to pay via Apple Pay.           11:28 PM, 08th Jan                   Mohammad                   Please use Mobile device to pay via Apple Pay.           11:28 PM, 08th Jan                     User                    Apple Pay cannot use from MacBook           11:28 PM, 08th Jan                   Mohammad                   yes it can not be used on our web one using Macbook           11:30 PM, 08th Jan                     User                    OK thank you           11:30 PM, 08th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:30 PM, 08th Jan                     User                    thank you           11:30 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/395586