Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jan 2020 17:36:43 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Pls update order status 6458974654           09:29 PM, 08th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:30 PM, 08th Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           09:30 PM, 08th Jan                     User                    Ok am waiting           09:30 PM, 08th Jan                   Mohammad                   Hi   SAJAD Did you  collect  it           09:31 PM, 08th Jan                   Mohammad                   ?           09:31 PM, 08th Jan                     User                    not yet I didn’t received any notification           09:31 PM, 08th Jan                     User                    is it ready for collection           09:31 PM, 08th Jan                     User                    r u there           09:33 PM, 08th Jan                   Mohammad                   We apologies for that  unexpected delay  we will escalate you  issue to  concern  team  to  make it ready  for pickup  ASAP           09:34 PM, 08th Jan                     User                    Pls it’s more than 8 days           09:35 PM, 08th Jan                     User                    So am expecting collection confirmation message within few days           09:36 PM, 08th Jan                   Mohammad                   We will do  the needful           09:36 PM, 08th Jan                     User                    thanks           09:36 PM, 08th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:36 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/395400