Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jan 2020 00:51:13 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Fuzzy Lantern                    Hi           04:42 AM, 08th Jan                     Fuzzy Lantern                    I just recieved my order today           04:43 AM, 08th Jan                     Fuzzy Lantern                    There is an order i want to cancel           04:43 AM, 08th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           04:47 AM, 08th Jan                   Mohammad                   Can you please share your order number           04:47 AM, 08th Jan                     Fuzzy Lantern                    https://www.maxfashion.com/ae/en/my-account/order/9766500814?utm_source=hybris&utm_medium=email&utm_campaign=order_confirmation_AE_en           04:48 AM, 08th Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           04:49 AM, 08th Jan                     Fuzzy Lantern                    9766500814           04:49 AM, 08th Jan                   Mohammad                   Regarding the cancellation of order 9766500814 you can refuse the shipment when the team contacts you for the delivery.            04:50 AM, 08th Jan                     Fuzzy Lantern                    Thankyou           04:50 AM, 08th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           04:51 AM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/393869