Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jan 2020 18:17:57 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:54 PM, 07th Jan                     User                    From my order No. 6456390991 I haven’t received one item           09:56 PM, 07th Jan                     User                    The item name is           09:57 PM, 07th Jan                     User                    Giggles Stripped T-Shirt with Textured Pant           09:58 PM, 07th Jan                     User                    can you please double check and let me know           09:58 PM, 07th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           10:00 PM, 07th Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           10:00 PM, 07th Jan                   Mohammad                   Yes 160716824 - - Giggles Striped T-Shirt with Textured Pants           10:01 PM, 07th Jan                   Mohammad                   Yes it's out of stock so  you will get refund           10:02 PM, 07th Jan                   Mohammad                   within 5-14  days           10:03 PM, 07th Jan                   Mohammad                   Is there anything else I can help you with?           10:03 PM, 07th Jan                     User                    But I have committed to my relatives that it is done and I will bring this when I come on vacations           10:04 PM, 07th Jan                     User                    how can I go vacations without this item which already been confirmed           10:04 PM, 07th Jan                   Mohammad                   We apologies for that  please check here https://www.babyshopstores.com/sa/en/Clothing/Baby-Boys/Clothes-Sets/BABYSHOP-Giggles-Striped-T-Shirt-with-Textured-Pants/p/160716824           10:04 PM, 07th Jan                     User                    no one from Centre Point contacted me when I contacted now you are telling me it is out of stock           10:05 PM, 07th Jan                   Mohammad                   Yes the last  item was damaged so  they  didn't  shipped           10:06 PM, 07th Jan                     User                    My friend my relatives will think that the item was costing me so that’s why I don’t bring with me           10:07 PM, 07th Jan                     User                    centre point is initiating a fight between people           10:07 PM, 07th Jan                   Mohammad                   We understand how disappointed you are.
We are really sorry to have this kind of bad experience.           10:08 PM, 07th Jan                   Mohammad                   But  the item  was damaged now it'as out of stock           10:08 PM, 07th Jan                   Mohammad                   In future please check  how many  items it's available from  the product           10:09 PM, 07th Jan                   Mohammad                   before make order           10:09 PM, 07th Jan                     User                    can you offer me to buy something more expensive than the item itself to compensate me from center point           10:10 PM, 07th Jan                   Mohammad                   Hi Adnan Rashid i can't do  any  thing from my side just refund           10:10 PM, 07th Jan                   Mohammad                   Is there anything else I can help you with?           10:11 PM, 07th Jan                     User                    Thank you Mohammad           10:13 PM, 07th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           10:17 PM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/393341