Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jan 2020 17:29:15 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    can u update status of order number 6452675781           09:22 PM, 06th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           09:23 PM, 06th Jan                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           09:23 PM, 06th Jan                   Mohammad                   We understand how disappointed you are.
We are really sorry to have this kind of bad experience.           09:25 PM, 06th Jan                   Mohammad                   We will  escalate your issue now to management           09:26 PM, 06th Jan                   Mohammad                   We didn't  got  any response from  the store           09:26 PM, 06th Jan                   Mohammad                   and ask them  to  deliverer or refund           09:27 PM, 06th Jan                     User                    really disappointed. :(           09:27 PM, 06th Jan                     User                    please process the refund           09:27 PM, 06th Jan                   Mohammad                   OK will work on it  ASAP           09:27 PM, 06th Jan                   Mohammad                   Is there anything else I can help you with?           09:28 PM, 06th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           09:28 PM, 06th Jan         
                                  View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/391404