Subject: Ticket Assigned - Conversation with Funny Football
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Jan 2020 16:48:12 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Funny Football Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           08:37 PM, 05th Jan                     Funny Football                    how can i return the item that i ordered because it is wrong size they give me.           08:37 PM, 05th Jan                   Mohammad                   In the meantime, an exchange is not available at maxfashion.com . You can return online purchases through the below three channels:

· You can contact our customer support team on (8000-1629) to book a return and to be notified of the refund amount based odeleiveryn our return policy.  · You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, https://www.maxfashion.com/en/ you can see an option to return an item. Just click on the box and follow the instructions.
· You can now drop off your return to any (brand) store across the BH.

Here’s what you need to do.

· Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (brand) store in the BH.
· Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.
· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.

Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           08:46 PM, 05th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           08:47 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/389495