Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jan 2020 23:54:50 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I have been charged twice and i dont see the ordered product in my confirmed orders aswell           03:47 AM, 05th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           03:48 AM, 05th Jan                   Mohammad                   Can you please share your order number or registered email address.           03:48 AM, 05th Jan                     User                             03:48 AM, 05th Jan                   Mohammad                   Can you please share your  registered email address.           03:49 AM, 05th Jan                     User                    [email-masked]           03:49 AM, 05th Jan                   Mohammad                   Registered mobile number           03:50 AM, 05th Jan                 
     User                    I was trying to order but order is not confirmed and not showing at the app and i am charged twice           03:50 AM, 05th Jan                     User                    0522529326           03:50 AM, 05th Jan                     User                             03:51 AM, 05th Jan                     User                    I was trying to order this and it is still in the basket           03:52 AM, 05th Jan                     User                    ???           03:52 AM, 05th Jan                   Mohammad                   Your  order numbers  9766323435, 9766324424 didn't pass through are they still  On Validation  Pending  you  will get refund from  the bank  side within  hours           03:52 AM, 05th Jan                     User                    Looking forward to it           03:53 AM, 05th Jan                   Mohammad                   Yes           03:54 AM, 05th Jan                   Mohammad                   the amount doesn't  reache
 d to  our account  yet           03:54 AM, 05th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:54 AM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/387952