Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jan 2020 21:36:47 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I bought a wrong size jacket for my daughter two days back and just lost the receipt           01:32 AM, 05th Jan                     User                    Can I exchange that without a receipt?           01:33 AM, 05th Jan                   Mohammad                   Hi, Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:33 AM, 05th Jan                   Mohammad                   Exchange not  possible but return  and refund           01:33 AM, 05th Jan                   Mohammad                   by  order number is enough           01:34 AM, 05th Jan                   Mohammad                   if you  purchase online           01:34 AM, 05th Jan                   Mohammad                   if from  the store we advice you  to visit  the store           01:34 AM, 05th Jan  
                  Mohammad                   Is there anything else I can help you with?           01:35 AM, 05th Jan                     User                    No I purchase from the store           01:35 AM, 05th Jan                   Mohammad                   please visit  the store we apologies  here only  for online service           01:35 AM, 05th Jan                   Mohammad                   Is there anything else I can help you with?           01:35 AM, 05th Jan                     User                    Ok thank you so much           01:36 AM, 05th Jan                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           01:36 AM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/387867