Subject: New Reply Received - Defected Item
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 28 Feb 2022 23:27:31 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Defected Item   Ticket comment <div dir="ltr">Hello, <div><br></div>
<div>The case isn't resolved yet, maybe there's a misunderstanding happened. Please recheck and proceed.</div>
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<div>Thanks, </div>
<div>Ola<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 25 Feb 2022, at 8:44 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Ola,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (<span style="white-space:pre">    </span><br>217.7 ) in your my credit wallet. You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3905949