Subject: New Reply Received - Return
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 27 Feb 2022 19:20:51 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Return  Ticket comment <div> I think better I bring in the shops tomorrow   to change  there   so no need to wait another 1 month  again</div>
<div>
<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Feb 26, 2022 at 2:11 PM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0345843688"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi ferlie​,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for contacting us and giving us the opportunity to serve you.<br><br>Please accept our apologies for the inconvenience caused to you. We know that this is not the ideal experience for you while shopping with us, but we would like to inform you that necessary actions will be taken not to repeat this mistake again.<br><br>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply to the basic standards ​but please note that we are still working on solving the issue.<br><br>Your feedback is important for us to raise the quality of our services, we thank you for sharing it with us and we will always work to improve the level of service to meet your expectations.<br><br>We thank you for your patience and we are looking forward to serve you later.<br><br>We are happy to help, feel free to contact us if you have any other questions.<br><br>Your Friends,<br>The Support Team.<br>
</div>
</div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3764931