Subject: New Reply Received - Re: Order 8120665126
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sat, 26 Feb 2022 10:36:55 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: 	Order 8120665126  Ticket comment <div>Homecentre Support Team</div>
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<div>We can confirm the faulty furniture issue has not been replaced or repaired.</div>
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<div>We are highly disappointed with the lack of customer support / after sales care.</div>
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<div>It’s been over a month and no one has contacted us other than what seems like automated email responses that are holding emails.</div>
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<div>Could you please address our issues with the furniture, like I stated originally we have spent significant amount of money at Homecentre and this is a diabolical level of service or lack of any service.</div>
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<div>Kind regards </div>
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<div>Qaisser </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 26 Feb 2022, at 07:31, Home Centre UAE &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Qaisser,<br><br>​Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.</div>
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<br>​With reference to order number 8120665126 we request you to inform us if the issue resolve or not.</div>
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<br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3754476