Subject: New Reply Received - 9557859809
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 12:53:50 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  9557859809  Ticket comment <div style="direction: rtl"><br></div>
<br><div dir="ltr" style="direction: rtl"><pre class="tw-data-text tw-text-large JgzqYd RES9jf tw-ta" id="tw-target-text" dir="ltr" style='font-size: 24px; line-height: 32px; border: none; padding: 10px 0px 10px 0.14em; position: relative; resize: none; font-family: "Google Sans", Roboto, "Helvetica Neue", Arial, sans-serif; overflow: hidden; width: 382px; word-wrap: break-word; color: rgb(32, 33, 36); -webkit-tap-highlight-color: rgba(0, 0, 0, 0)'><span class="Y2IQFc" lang="en">Please, the canceled product is approximately 34 dirhams, but what was returned to me is 26, why?</span></pre></div>
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<div>On 17 Feb 2022, at 11:31 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Shaikha ,<br><br>
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<div>Thank you for getting in touch with us.</div>
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<div>The (Juniors All-Over Printed Sleepshirt and Pyjamas Set) in your order ID 9557859809 went out of stock and the last item was damaged, so we've partially shipped.</div>
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<div dir="ltr">The refund has been processed for the cancelled item to your card on 2/16/22 and the process takes 2-15 days according to the bank's norms.</div>
<div>We apologize for the inconvenience caused and thank you for your patience.</div>
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<div>Feel free to get in touch with us for further assistance</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3905993