Subject: Ticket Assigned - Conversation with priyank
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 16 Feb 2022 08:42:26 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with priyank priyank                    Bot:  Hi again! Bot:  Please enter your name Customer:  priyank Bot:  Hi Priyank ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9557335885 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0521361465            12:25 PM, 16th Feb                   Mohammed       
             Hi Priyank, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           12:28 PM, 16th Feb                     priyank                    My order has not been delivered could you please have a look           12:28 PM, 16th Feb                   Mohammed                   Please allow me a moment to check this for you.           12:32 PM, 16th Feb                   Mohammed                   Could you please confirm is this your correct phone number 971557833843?           12:32 PM, 16th Feb                     priyank                    Please change this as it is nolonger there           12:33 PM, 16th Feb                     priyank                    0521361465 is the correct number           12:36 PM, 16th Feb                   Mohammed                   Thank you for sharing we will forward the new number to the courier to contact you asap           12:37 PM, 16th Feb                   Mohammed                   Is there anything else I can help
  you with?           12:37 PM, 16th Feb                     priyank                    There is one item to be returned also           12:38 PM, 16th Feb                   Mohammed                   We  will do the needful asap           12:41 PM, 16th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:41 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3901845