Subject: New Reply Received - FW: Request #391282: How would you rate the support you received?
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 09 Feb 2022 13:33:58 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  FW: Request #391282: How would you rate the support you received?  Ticket comment <div dir="auto">Dear Support Team;</div>
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<div dir="auto">Thank you so much for the resolving the issue.</div>
<div dir="auto">Appreciate your  understanding the my side also. And for being in touch with me all this time.</div>
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<div dir="auto">Will notify you again once the amount is refunded back to my account.</div>
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<div dir="auto">Thanks again and God bless</div>
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<div dir="auto">Kind regards; </div>
<div dir="auto">Emma</div>
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<div dir="auto" id="composer_signature"><div dir="auto" style="font-size:12px;color:#575757">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt; </div>
<div>Date: 08/02/2022  10:28 am  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#3847585] - FW: Request #391282: How would you rate the support you received? </div>
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<div dir="ltr">Hi Emma,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Regarding your order with ID (9513365312), We would like to inform you that we have processed the refund of amount (AED 212) on (07/02/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3847585