Subject: New Reply Received - Return pick up delayed a month
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Feb 2022 18:18:18 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Return pick up delayed a month  Ticket comment <div><div dir="auto">1. Yes finally they came and collected the items but left my last order is not in his list. Order number 9555131654.</div></div>
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<div dir="auto">2. I did not provide my phone number <span style='color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>971522623711. That is the courier guy number who called me saying he is coming but didn’t turn up. This was like many days ago.</span>
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<div dir="auto"><span style='color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto"><span style='color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>3. The last order as below should I wait for another month or you will arrange another pick up?</span></div>
<div dir="auto"><span style='color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto"><span style='color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>4. My phone number is 052213255 and I am no longer in Dubai silicon oasis headquarter building but Binghatti Platinum in silicon oasis area.</span></div>
<div dir="auto"><span style='color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto"><span style='color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>5. I do not want to wait for another month to pick up the final return.</span></div>
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<div dir="auto"><span style='color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thank you very much!</span></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwMzg0OTQyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JZ6vWH0EfrcWvSshtku8gA-VGRXWLmUgteX-bPsXbbc" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 3 Feb 2022 at 3:20 PM, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Nicole ,</div></div>
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<div><font color="#333333"><br></font></div>
<div><font color="#333333">Thank you for contacting us,</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333" dir="ltr">We apologize for the inconvenience caused.</font></div>
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<font color="#333333" dir="ltr">​</font><br>
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<div><font color="#333333" dir="ltr">We have been notified by the courier team that driver is out for collecting your return pick up.</font></div>
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<div><font color="#333333" dir="ltr">Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (971522623711)<br dir="ltr"></font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Your friends,</font></div>
<div><font color="#333333">Support Team</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3805435