Subject: New Reply Received - Delivery
From: Home Centre KSA <[email-masked]>
To: [email-masked]
Date: Tue, 25 Jan 2022 15:49:03 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hello ..</div>
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<div>The phone number is wrong the one you mentioned .</div>
<div>the right phone number is 99937780 </div>
<div>And the address I mentioned before is right </div>
<div>Rawda </div>
<div>Block 1 </div>
<div>Street abdurahman aldakhil </div>
<div>House 30<br>Please may i know when they’re gonna deliver it ?</div>
<div>My delivery must be delivered yesterday morning !!!</div>
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<div>Unfortunately the delivery serivce is not good its a big company and you have your reputation you have to deliver the order on time for the customer even though the number was not correct you have to send me a direct email and you have to send the delivery on time since the address is mentioned right i was waiting yesterday all day long and no one have delivered my order   !</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 25 Jan 2022, at 1:41 PM, Home Centre KSA &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div>Hi Dana,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.<br><br>We have heard back from courier team that our agent was trying to get in touch with you on +96599937880 with no chance of delivery. <br><br>We request you to please confirm your mobile number and your full address: house number 30<br>Kuwait (KW).</div>
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<div dir="ltr">You can provide with an alternate phone number and the full address so that courier team can reach it out easily. <br><br>Please confirm and we will check with the courier team and ensure fast delivery of your shipment. <br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3804791