Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Jan 2022 08:17:25 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Hi Centrepoint team,</div>
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<div dir="auto">Some issues had been addressed and resolved by your team, but still, all my issues have not been resolved. My address has been changed I mentioned this in my previous email but still I got the pick up call from my old location</div>
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<div dir="auto">Please update my address for pick up </div>
<div dir="auto"> The new address for pickup is mentioned below</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">2103 Mihtab tower A block NAHDA industrial area behind safer mall Sharjah </div>
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<div dir="auto" style="border-color:rgb(0,0,0)">I am looking for your quick support.</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">Best Regards,</div>
<div dir="auto" style="border-color:rgb(0,0,0)">Atif </div>
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<div>On Fri, 14 Jan 2022 at 2:46 PM Atif Farooqui &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi,</div>
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<div dir="auto">I am still waiting for your response.</div>
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<div dir="auto">Regards,</div>
<div dir="auto">Atif</div>
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<div dir="ltr" class="gmail_attr">On Tue, 11 Jan 2022 at 11:42 AM Atif Farooqui &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi,</div>
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<div dir="auto">I raised multiple return requests through the app, customer care, and WhatsApp support but still no response. I am still waiting for someone to pick the product.</div>
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<div dir="auto">The request raised is mentioned below.
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<div dir="auto">Request-1 </div>
<div dir="auto">Order no - 9513240341</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">1. Chequered off  shoulder crop top</div>
<div dir="auto" style="border-color:rgb(0,0,0)">2. Textured t-shirt with Madrid collar</div>
<div dir="auto" style="border-color:rgb(0,0,0)">3. Skinny fir plain formal blazer </div>
<div dir="auto" style="border-color:rgb(0,0,0)">4. Slim fir striped Tshirt </div>
<div dir="auto" style="border-color:rgb(0,0,0)">5. Sustainable iconic lightweight jacket </div>
<div dir="auto" style="border-color:rgb(0,0,0)">5. Plain mini pinafore with pocket</div>
<div dir="auto" style="border-color:rgb(0,0,0)">6. skinny fit mid waist jeans</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">For these items, I raised a return request, but the thing has not been picked</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">Request-2 </div>
<div dir="auto" style="border-color:rgb(0,0,0)">Order no- 9513249205</div>
<div dir="auto" style="border-color:rgb(0,0,0)">
<div dir="auto" style="border-color:rgb(0,0,0)">1. Sustainable crew neck t-shirt pink</div>
<div dir="auto" style="border-color:rgb(0,0,0)">2. Sustainable crew neck t-shirt green</div>
<div dir="auto" style="border-color:rgb(0,0,0)">3. Full-length jeans with pocket white </div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">This product is already returned, but no refund</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">Request-3</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">Order no-9513008135</div>
<div dir="auto" style="border-color:rgb(0,0,0)">1. Iconic printed bomber jacket </div>
<div dir="auto" style="border-color:rgb(0,0,0)">2. Sequin detail t-shirt black</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">Return request raised but still not picked</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">Embroidered midi A-line skirt </div>
<div dir="auto" style="border-color:rgb(0,0,0)">return but not received the returned<br>
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<div dir="auto" style="border-color:rgb(0,0,0)">Request-3</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">Order no- 9513967714</div>
<div dir="auto" style="border-color:rgb(0,0,0)">1. Animal print mini a-line skirt </div>
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<div dir="auto" style="border-color:rgb(0,0,0)">Return request raised still not picked</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">Request-4</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">Order no - 9515016068</div>
<div dir="auto" style="border-color:rgb(0,0,0)">1. Embroidered midi A-line skirt</div>
<div dir="auto" style="border-color:rgb(0,0,0)">2. Mickey mouse printed playsuit </div>
<div dir="auto" style="border-color:rgb(0,0,0)">3. Animal print top with a scoop</div>
<div dir="auto" style="border-color:rgb(0,0,0)">4. Iconic plain blazer </div>
<div dir="auto" style="border-color:rgb(0,0,0)">I raised a return request, but it has not been picked</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">Request-5</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">Order no - 9514954665</div>
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<div dir="auto" style="border-color:rgb(0,0,0)">1. Iconic printed midi dress</div>
<div dir="auto" style="border-color:rgb(0,0,0)">2. Iconic floral printed mini A-line dress.</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">Raised a return request but still not picked</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">Request-6</div>
<div dir="auto" style="border-color:rgb(0,0,0)">
<div dir="auto" style="border-color:rgb(0,0,0)">Order no - 9514941823</div>
<div dir="auto" style="border-color:rgb(0,0,0)">1. Iconic plain longline jacket </div>
<div dir="auto" style="border-color:rgb(0,0,0)">2. Iconic solid linen hoodie </div>
<div dir="auto" style="border-color:rgb(0,0,0)">3. Text detail sweatshirt </div>
<div dir="auto" style="border-color:rgb(0,0,0)">4. Lee copper t-shirt </div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">Raised a return request but still not picked</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">Note; My address has been changed now. The new address for pickup is mentioned below</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">2103 Mihtab tower A block NAHDA industrial area behind safer mall Sharjah </div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">I am looking for your quick support.</div>
<div dir="auto" style="border-color:rgb(0,0,0)"><br></div>
<div dir="auto" style="border-color:rgb(0,0,0)">Best Regards,</div>
<div dir="auto" style="border-color:rgb(0,0,0)">Atif </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3749918