Subject: New Reply Received - Return status : 3 orders pending
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Jan 2022 06:58:28 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Return status : 3 orders pending  Ticket comment <div>I keep explaining. The guy didnt give me any paper. And he is not giving. After the first return i have another returns and when the guy picked up the items, i asked for receipt, he said no receipt, call centrepoint number if you have question. </div>
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<div>Kindly confirm with me that this all you can do for my “lost return” items and there’s no chance of refund so I can moved on. <br><br>And i have another item waiting for refund, order: 9523039150 <div><br></div>
<div>This was collected same with items that was already refunded. It cant be lost again right?</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5ODYzOTI4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SlJ1H_ff8qRidw1ncppzeKSgyR4sl2hwJyoMmmHpd2U"><br><br>Regards,<br><div dir="ltr">Veronica</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 20 Jan 2022, at 9:59 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Hi Veronica,</div></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Thank you for contacting us.</div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br style="box-sizing: border-box"></div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">After checking with a warehouse the items have not been received yet on order  9521453858.If you are sure the item was collected. please share the receipt or the other order number that the item collected along with it.</div>
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Do not hesitate to contact us if you have any other inquiries.</div>
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Your friends,</div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3749630