Subject: New Reply Received - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Jan 2022 15:40:17 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  refund  Ticket comment <div dir="auto">Dear Team,</div>
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<div dir="auto">Can you properly explain what are trying to convey as per the below email? </div>
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<div dir="auto">Please explain why a new request has been created even though my previous complaint still remains unresolved?? As I informed you earlier the clothes has already been collected by Centrepoint representative nearly 2-3 weeks ago and still the refund is not happened. And what do you expect me to return again?? Are you really trying to buy time by creating a new request. This kind of immature and irresponsible attitude from your end is not at all acceptable. This will be creating big issues for you. </div>
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<div dir="auto">You have to contact me on my phone (0567012677) by today to give me a proper explanation for these back and forth email from your side. This has to happen without any failure.</div>
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<div dir="auto">Ency Prince</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 18 Jan 2022 at 10:23 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3720312